Work — System transformations

Sydney Metro Northwest — onboard view of the automated metro track — Photo: Photnart / Wikimedia Commons (CC BY-SA 4.0)

Infrastructure · Rail · Systems · Commissioning · Design management

Sydney Metro Northwest — systems, commissioning & design management

WM Studios was engaged directly on Australia’s first fully automated rapid transit network (formerly North West Rail Link) to deliver system design, implementation and commissioning systems, alongside design management processes for a multi-billion megaproject environment.

Opened May 2019 · ~$7.3B AUD program
36 km network · 15 km twin tunnels · elevated Skytrain · 8 new stations
OTS contract ~$3.7B (NRT consortium) — trains, signalling, operations to 2034

Megaproject scale: autonomous fleet, signalling and systems integration across civil and systems packages
Commissioning and design interfaces that had to stay controlled across multiple contractors and disciplines
Need for design management processes that survive real program pressure, not slideware governance
Operational readiness path toward a fully automated network — Australia’s first of its kind

Diagram of a typical local council structure: CEO and directorates above an enterprise systems layer — GIS, EDRMS, CRM, PMO and customer channels

Local government · GIS · EDRMS · CRM · PMO

Council digital transformation program

Coordinating multi-stream transformation across spatial systems, information management, capital works tooling and customer platforms — with a team delivering organisation-wide change.

Fragmented systems across GIS, documents, projects and customer channels
Limited public visibility of organisational performance
Legacy document patterns not aligned to modern collaboration
Capital works reporting without a consistent PMO application layer

WestConnex M4 East tunnel entrance at Concord, Sydney — night view of the motorway portal — Photo: MDRX / Wikimedia Commons (CC BY-SA 4.0) — M4 East, Concord

Infrastructure · Roads · Asset systems · Commissioning · WestConnex

WestConnex — asset management for motorway commissioning

Project-managed delivery of a bespoke asset management system supporting the commissioning phase of Sydney’s WestConnex — Australia’s largest road infrastructure program — fit for purpose at a fraction of package licensing cost.

Australia’s largest road infrastructure project · ~33 km underground motorway network
Program cost escalated from ~$10B (2012 estimates) to over $45B AUD ultimate delivery
Funded via state and federal investment plus large-scale private capital

Commissioning needs on a multi-stage megaproject that off-the-shelf tools did not fit cleanly
High licensing cost for incomplete functional alignment across asset and operations readiness
Multiple stakeholders across delivery packages, operations readiness and handover
Program scale: WestConnex as a 33 km underground motorway network under intense commercial and schedule pressure

Brisbane Airportlink southern portal tunnel interior during opening walkthrough, heading southbound — Photo: Advanstra / Wikimedia Commons (CC BY-SA 3.0) — Airportlink opening, July 2012

Infrastructure · Toll road · Tunnel · IMS · EDRMS · PPP · ~$8B

Airport Link — integrated management on a mega PPP

Developed and supported IMS and EDRMS for Brisbane’s Airport Link (AirportlinkM7) — an approximately $8 billion toll road and tunnel program — document control, commercial tender tracking and multi-site support under ISO 9001 discipline.

Brisbane Airport Link (AirportlinkM7) · multi-billion PPP · ~$8B program context
Twin-tunnel motorway linking the city network to Brisbane Airport and Australia TradeCoast
Opened July 2012 · JV-scale delivery with thousands of users across disciplines

Thousands of users across design, construction and commercial disciplines on a ~$8B PPP
High-volume tender and subcontract tracking requirements across the Airport Link program
Multi-site support load without a unified ticketing model
Document and commercial control needed to hold under JV and ISO 9001 pressure

Aerial view of Kurnell, La Perouse, Cronulla and Botany Bay — industrial peninsula site of the Sydney Desalination Plant — Photo: Maksym Kozlenko / Wikimedia Commons (CC BY-SA 4.0) — Kurnell & Botany Bay aerial

Infrastructure · Water · Systems development · Design management · Compliance · Completions

Sydney Desalination Plant — systems, design management, compliance & completions

Engaged on Sydney’s reverse-osmosis desalination plant at Kurnell — a multi-billion water security program for Greater Sydney — delivering systems development, design management and compliance coordination through construction, then completions work as the asset moved toward operational readiness.

Construction cost ~A$1.8B (approved program budget ~A$1.9B) · often framed as a ~$2B-class delivery
Opened 28 January 2010 · up to 250 ML/day · ~15% of Sydney’s drinking water at full production
Blue Water JV (John Holland + Veolia) for Sydney Water · design services SKM–AECOM · 100% renewable energy offset via Capital Wind Farm

Millennium Drought pressure: Sydney storages fell to historic lows (≈33.8% in Feb 2007), forcing a rainfall-independent supply option
Megaproject interfaces: plant process systems, tunnels/pipelines to the network, and multi-discipline design packages under a DBO-style delivery
Compliance load: planning approval, environmental controls and evidence trails across constructors, designers and the water utility
Completions risk: systems and documentation had to close cleanly before proving and operational handover of a 250 ML/day facility

YouTube demo · anonsurvey.com

Product · Blockchain · AnonSurvey · anonsurvey.com

Trusted digital voting at scale

From paper-bound consultation processes to a verifiable, anonymous digital decision platform — original WM product engineering. Product site and demos at anonsurvey.com.

anonsurvey.com

Live product: anonsurvey.com
Demo video available on this page

Manual counting and limited audit trails
Low participation channels
Difficulty proving integrity at scale

Product · Construction · TenderChain

Construction tender clarity

Replacing scattered documents and email chaos with structured tender packages, questionnaires and compliance — informed by commercial systems on major projects.

Subcontractors scrambling for compliance packs
Opaque bid comparison
Weak handover into delivery

WM Studios AI Virtual Receptionist — intelligent front desk with call handling, scheduling and message summary

Health · AI · Product · AI Receptionist · Hero demo

Clinic front desk intelligence

An intelligent receptionist integrated with booking systems and human escalation — operational AI with boundaries. Available for live demo.

AI Receptionist product

Missed calls and after-hours gaps
Staff overload on routine booking tasks
Disconnected clinic software

CouncilBins resident home — next collection and service entry points

Local government · PWA · CouncilBins · councilbins.com.au

Council resident waste services

White-label bin schedules, service requests and recycling guide — managed service, API or bulk upload. Product site and live demo at councilbins.com.au.

Fragmented information across channels
High volume of routine enquiries
Limited mobile experience

Product · Compliance · Inspect

Height safety & inspection registers

Inspection registers with compliance dashboards, overdue and expiry watch, and structured Pass / Quarantine / Destroy logging — demoable operational software.